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CRM - Customer Relationship Management systems

By Albert Vishnevsky | Published: 7/29/2016

Customer Relationship Management

Sugar Community Edition

Replaces Sage ACT! ($269.99 and up), Microsoft Dynamics CRM ($65 per user per month and up),Oracle CRM on Demand ($75 per user per month and up)

SugarCRM boasts millions of users, including personnel at Coca-Cola, Chevrolet, Men's Wearhouse, ThyssenKrupp System Engineering and others. The link above will take you to the free community version, but it's also available on a SaaS basis. Operating System: OS Independent


Ekonnekt Process Management

Ekonnekt provides by all means a built-in functionality for CRM to manage your client base, to define processes engaging clients as per your company needs. The administrative panel allows to create everything your need for your workflow on the fly without affecting your data and users and clients. Built-in Email Marketing and analytics for you to understand customer trends and react accordingly.

For all your processes, requests, work items, tasks in any form CMMI or Agile. Operating System: Windows, Linux, OS X, Virtual, Mobile (no app instllation required)

As part of Ekonnekt's offering which is subscription based ($20 per server plus $5 per user a month with no contracts if you land with SaaS on-premises Ekonnekt's Private Cloud or starting from $7 per user per month fully functional Mobile ERP) as part of the package you will get Project Management and Content Management components via SaaS (on-premises) or Mobile version which can be hosted either on Shared Cloud, Private Cloud or dedicated server.



Replaces Sage ACT! ($269.99 and up), Microsoft Dynamics CRM ($65 per user per month and up),Oracle CRM on Demand ($75 per user per month and up)

With more than 10,000 customers, vTiger aims to help enterprises "get organized, grow sales, boost marketing ROI, and deliver delightful customer experiences." In addition to the free community edition, it's also available on demand starting at $12 per user per month. Operating System: Windows, Linux, iOS, Android.


Orange Leap

Replaces Sage ACT! ($269.99 and up), Microsoft Dynamics CRM ($65 per user per month and up),Oracle CRM on Demand ($75 per user per month and up)

A good option for non-profits, Orange Leap aims to make managing contacts, particularly fundraising contacts, much easier. The website doesn't make it obvious that the software is available on an open source basis, but you can download the source code from SourceForge. Operating System: Windows.



Replaces Sage ACT! ($269.99 and up), Microsoft Dynamics CRM ($65 per user per month and up),Oracle CRM on Demand ($75 per user per month and up)

Designed primarily for sales team members, SourceTap offers lead, account and opportunity management tools, as well as planning and reporting capabilities for managers. It's available under a variety of licenses, both free and paid, including open source and on demand options. Operating System: Windows, Linux.


Replaces Sage ACT! ($269.99 and up), Microsoft Dynamics CRM ($65 per user per month and up),Oracle CRM on Demand ($75 per user per month and up)

This Java-based apps aims to provide a 360° view of your customer, tracking leads, opportunities, marketing and customer support functions. It comes in both open source and on-demand versions, and unlike most similar services, the on-demand price is based on resource consumption, not the number of users. Operating System: Windows, Linux, OS X.


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